Write the standard. Train the team. Prove they know it.
The Ashton Standard is software for premium restaurants. It turns how your best people work into written standards, trains every hire on them, and certifies who has learned them — so service stays the same when the roster doesn't.
The Ashton Standard is software that helps restaurants write their service standards, train the team on them, and certify who has proven they can hold them. It replaces the binder, the shared drive, and the veteran who “just knows” with one system the whole team opens on a phone.
A NOTE FROM THE FOUNDER
The first time I walked into Hall's Chophouse, what struck me wasn't the food. It was the way the host knew the regulars by name. The way the captain described the bone-in ribeye like he'd raised the steer himself. The way the standard never wavered between a Tuesday at six and a Saturday at nine.
That kind of service isn't an accident. It's a system. Built into the pre-shift huddle. Drilled at the side stand. Held by the people on the floor, every night, without exception. The great American chophouses figured this out a century ago, but they figured it out the hard way, with binders and oral tradition and turnover that erased years of work overnight.
The Ashton Standard is built on a different premise: that the best service in the world deserves a better system. That standards can be documented without losing their soul. That training can scale without becoming hollow. That the work your team does can be credentialed and remembered.
We're early. We're listening. We're building this with the operators who know what the standard actually feels like.
FOR THE RESTAURANT
Write it down. Teach it. Certify it.
Turn how your restaurant runs — the greeting, the wine service, the close — into written standards. Build training from them. Certify the people who pass. One system the whole team opens on a phone, instead of a binder nobody reads.
FOR YOUR STAFF
A record that goes with them.
Everything you assign is free for your team. Each person builds a credential record — where they've worked, what they've been trained on, what they've earned — that follows them to the next job.
FOR HOSPITALITY PROFESSIONALSDocument
Write down how your restaurant does it: your own procedures, our templates, or a first draft from the AI. Standards live where your team can find them.
Train
Build training from those standards: reading, video, and short quizzes, assigned with a due date. New hires learn it the way your best people do it.
Prove
When someone passes, they earn a certification. See who's trained, who's overdue, and who's ready. They keep the record.
“Before: ‘Ask Maria, she’s been here nine years.’ After: Maria wrote it down once, everyone is trained on it, and you can see who’s certified.”
BUILT FOR EVERY ROLE
Every role on the floor, trained the same way.
From the host stand to the pass, everyone trains on the same written standards and keeps a record of what they've earned.
Host
The greeting, the book, and the pace of the room — the first thing every guest judges you on.
Server
Steps of service, menu knowledge, and table maintenance, trained the same way every shift.
Captain
Tableside presentation and floor leadership, documented so it survives a change in personnel.
Sommelier & Wine Service
List knowledge, pairing, and pour standards for the service guests remember longest.
Bartender
Spec adherence, bar procedures, and responsible-service protocol in one place.
Busser & Runner
Table turns and expo timing — the roles that quietly set the tempo of the whole room.
Kitchen & Line
Prep standards, allergen protocol, and plating specs, documented station by station.
Management
Pre-shift, closing, and escalation procedures for the people holding the line.
Per location, not per seat.
Starter, Professional and Enterprise, priced per location so a full summer roster costs the same as a lean February. Restaurant accounts are opened by invitation during the beta. Request access and we'll be in touch within a business day.
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