Contact
Talk to us about your property.
Independents, flagged hotels, resorts, and the groups running several. Tell us which handoff keeps going wrong and we will tell you honestly whether we can help.
Reach us directly.
- Hotels, resorts and hotel groupsteam@theashtonstandard.com
We aim to respond within one business day. We read every message.
Or join the early access list.
We are rolling out access in waves and working closely with a small number of properties. Tell us a little about yours and we will be in touch.
What to expect
How this usually goes.
A short call.
Twenty minutes with whoever owns the standard, usually the general manager or director of operations, ideally with the executive housekeeper in the room.
Your own procedures.
We build one of your standards during the call, in your language and your order. Most properties choose a turnover checklist or service recovery.
A plan by department.
Which department to document first, who to certify, and what your guests and your next inspection should notice.
“The standard held last night. The question is whether you could prove it.”